modeltrainstuff.com contact information

Technical Support and Website Order Information:

For any questions regarding website orders, returns, and website troubleshooting please send an email to our website support team at the email below:

Support (support@modeltrainstuff.com)

General Product Information:

For any questions concerning product specifications or information, please email the appropriate department below:

HO Scale (hoscale@modeltrainstuff.com)

N Scale (nscale@modeltrainstuff.com)

O Scale (largescale@modeltrainstuff.com)

Please be specific in the text of your emails, as it allows us to answer your questions faster and more accurately. If you are inquiring about a specific item, please be sure to include the manufacturer, item number and description.

Telephone:

During our regular business hours, you can also reach us via telephone to inquire about products, speak with our scale representatives or to place an order. Please don't hesitate to call us!  Our local and toll-free numbers are listed below: