BLI mislabeled the box. Instead of the modern version, it was a pre 1946 version.
MB Klein had me return the engine, paid the shipping cost, and gave me credit at my request. I can't say enough good things about MB Klein. Outstanding prices, outstanding service, outstanding people. All dealers/sellers should use MB Klein as a model for their buisness.
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Store Credit
January 11, 2013
Reviewer:
Arizona Smith
from Mesa, Arizona
Customer service is excellent and the credit was put on my next purchase as promised without my doing anything. Great job guys!
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Great Company
January 10, 2013
Reviewer:
Mary
My husband orders all of his model train needs from your company and is extremely happy with the service you provide. The prices are good, your website indicates if the item is not in stock, the shipping time in rapid and he is always happy with the products he has ordered. I ordered some things for him for Christmas and a Gift Certificate as well. He loved it all.
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gift certf.
January 4, 2013
Reviewer:
walt parsons
Confusion on billing; you used a gift certificate I had on file to pay for the one I was buying, even tho I had given you a credit card # to pay for it!