|
modeltrainstuff.com contact information
Technical Support and Website Order Information:
For
any questions regarding website
troubleshooting information, website orders or returns or, please send an email to our website support team at the
email below:
Support (support@modeltrainstuff.com)
General Product Information:
For any questions concerning product specifications or information, please email the appropriate department below:
HO Scale (hoscale@modeltrainstuff.com)
N Scale (nscale@modeltrainstuff.com)
O Scale (largescale@modeltrainstuff.com)
Please be specific in the text of your emails, as it allows us to answer your questions faster and more accurately. If you are inquiring about a specific item, please be sure to include the manufacturer, item number and description.
Telephone: During our regular business hours, you can also reach us via telephone to inquire about products, speak with our scale representatives or to place an order. Please don't hesitate to call us! Our local and toll-free numbers are listed below:
(410)-229-9995
1-888-TRAINS-5 1-888-872-4675
We encourage customers to place orders online whenever possible to gain access to all the benefits of having an account online with us.
Among these benefits are the following:
Review orders Track packages Print invoices Return items Manage your billing addresses Manage your shipping addresses Change e-mail address, or password Change your e-mail preferences Payment Settings Edit or delete a credit / debit card View gift certificate balance Apply a gift certificate to your account Edit a reviews that you wrote View your Wish List
All done safely, securely using 128 bit encryption and tested Daily with McAfee SECURE
|