Customer Notice
We have stopped accepting orders, pending a company reorganization.
Customer service agents are still available to handle order queries.
We will provide more information as soon as it is available.
Contact Us
Email: customercare@modeltrainstuff.com
Phone: 1.888.872.4675
FAQs
- If I need to return an item, what should I do?
We advise that you contact the manufacturer of any faulty item(s) that you would like to return.
- Are you closing down?
Our physical warehouse at Cockeysville, Maryland has now closed, however, our website remains operational. We are currently undergoing a company reorganization and will provide more information when available.
- Why can't I purchase items on your website?
We have stopped accepting orders pending our company reorganization. Please stay tuned for future updates.